Inventory is tracked at the package level by state-assigned UID. Every order is reconciled to the actual consumed package at delivery, and negative drift is blocked into an exception. Your on-hand always matches the state's system.
California stacks excise on a base that already includes local tax and the delivery fee, then sales tax on top. Synergy computes the full breakdown at purchase and never silently recomputes history. Medical (MMIC) exemptions apply exactly as the state defines them — a valid unexpired CDPH card and a medical-licensed hub zero sales tax only.
Legal authority always stays with the licensed hub: it approves customers, collects payment, holds compliance, and submits to the state. The brand owns the business relationship; the hub owns the legal one. Synergy never collects money or touches a license.
Owns the product, the demand, the customer relationship and the data.
Approves, collects payment, refunds, holds METRC and the filing. Operator of record on every order.
Routes, reconciles, settles. Coordination software — never the license, never the money.
Identity and age are checked at the doorstep by the hub's W-2 driver — the legally responsible party — not by software at checkout.
Multi-tenant isolation is enforced in the data layer, not per route. Your data is structurally walled from every other brand and hub — and we prove it with denial tests.